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One of the Best Run Companies in Tyler

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My wife and I have been customer's of Petty's since moving to Eagle's Bluff several years ago.  We first called Petty's after a lightning strike fried a few valves and the system would not shut off.  Since that initial contact, we've called Petty's several times, usually because we have an urgent problem that I don't have the time or skills to repair.  Whenever I call, I know that I can count on Myra and the Petty's staff to handle my issue personally and professionally.  I have told several folks, "If you need help with your sprinkler system call Myra Petty.  She may not always be able to get right to you, but if she tells you she will call back at a certain time, she will do what she says.  And, if she schedules a work crew to arrive at your home at a certain time, they may not be there on the minute, but they will be there within 15 minutes either side of the appointment.  They are good people you can count on! "

 Just today, I had Kevin and Alfonso at my home to repair a broken head and two major blowouts resulting from a concrete cartpath installed earlier in  the week.  The line breaks were bad and under the new decorative concrete which I did not want to remove.  My wife was at the house and was observing the difficulty of the task.  She was nervous that the repairs would be extensive and called my office to tell me so.  I told her to just let the guys do their work; they were professionals and knew what they were doing.  Kevin and Alfonso had to find the breaks in two service lines, dig out the old lines, re-route and bury new lines and replace the groundwork.  It was a dirty and difficult work, but they carried it out in a professional and prompt manner, and at a very reasonable price.

I used to worry about trying to repair the sprinkler system.  Now I just call Myra at Petty's; they are good people I can count on!

 Thanks, K. and E. M.

 

Antonio & his crew did a great job!  These guys put the "work" in hard workers.

G.C., Jacksonville

3/13/12 

 

Thank you so much for the wonderful yard "transformation," Nancy!!  Please thank all of the crew.  It looked wonderful for the grandbaby shower, and is still looking wonderful!  I thank you for being such a good listener, and for all of the crew members' hard work.

Thanks,

Dr. S. S.

4/20/11

We were so happy with Jason, and he was so helpful.  We will use your services again.

P. F.

5/2/11

Tracy,

It really looks great!  All is well.  My compliments to you and your team.

Thanks,

Bob Logan

5/10/11

Fantastic job! I spend lots of time just looking at the work that was done.  The before and after is truly amazing!  Tracy did a marvelous job of design!

R. I., Tyler

5/20/11

Tracy Smith is a great asset to you company!

M. W.

5/23/11

Hi Nancy,

Just a note to tell you how pleased I am with the design, installation, and final result of your landscaping project at this home.  Antonio and his crew were fun to have here and we shared some laughs while they continued to work hard to complete the project on schedule.

Thank you for the yew plant.

Again, I'm very pleased with the landscaping project and your personal attention to see it to completinon.

With Regards,

B. B.

5/25/11

 

 

Just a note to say thank you
Just a note to say Thank You for your quick assistance to my yard problems. Your professionalism and personal touch were above and beyond! I will highly recommend your company.

M. S., Longview

Nice job!
Nice job!

M.W.,

GREAT CUSTOMER SERVICE!
THANK YOU for a job WELL DONE! From Tracy & his crew to the ladies in the office...GREAT CUSTOMER SERVICE!

S.H., White Oak, TX

Good job!
Good job!

W.B.

Tracy Smith
Thanks, job well done!

C. B., Tyler, TX

Tracy Smith
Good Job!!

W.B., Henderson, Tx

Tracy was great
Tracy was great as the salesperson and getting the crew to do the work. Everyone was great.

L. Y.

Great Job!
Great Job! From salesman (Jason) to crew. We appreciate everyone's experience & customer service.

C. T.

A Big Thank You!
Just a note to say a big thank you! Truck 909 responded to our sprinkler emergency when the system would not shut off at all. They promptly restored water to our home and repaired the sprinkler system. They were very professional, worked quickly and left our yard looking perfect...it was as if they had never dug it up. We appreciate your quick response to our emergency! Please let your service men know what a great job they did. We will call you again if we need sprinkler service, and will recommend you to our friends. Thank you again!

D.E., Tyler, Tx

The organization deserves praise!
Pettys recently installed an irrigation system in our yard. The organization deserves praise for the efficient and courteous way the project was run. Considering all the piping, valves and sprinkler heads that had just been installed in our yard, there was little visable evidence that anything had been done. Thank you.

J. S., Bullard

Thank you Pettys for a project very nicely done
The professionals at Pettys recently completed a major upgrade for our older home. They installed a flagstone walk and patio. Thank you Pettys for a project very nicely done.

V. L., Longview

We made one phone call to Pettys
We were having trouble coordinating all of the outside projects for our new home. We made one phone call to Petty's. Their team came out and quickly designed and installed the flowerbed, irrigation system, the sod and planted trees.


E. P., Jacksonville

It was a pleasure to deal with one company!
We recently had a swimming pool installed. We called Pettys to help us finish the project. They came in and quickly installed a retaining wall, sod, flowerbeds, landscape lighting and the sprinkler system. It was a pleasure to deal with one company who efficiently handled all of these projects simultaneously.

L. W., Liberty City

You performed your service just as you stated!
Just wanted you to know how pleased I am with the new lawn and irrigation system that you installed for me. Not only am I happy with the lawn and irrigation system but how you conduct your business. When I first began getting bids for the process from several companies, I realized that all of a sudden I was going to become a yard contractor. The other firms had too many IFS in their quotes. When you quoted, you gave me a TURN KEY price that included everything including the sprinkler system. As the saying goes, one call does it all! You had a good price and more important, you performed your service just as you stated. You were here on time and got the job done as scheduled. Your supervisor, staff and crews are top notch. Much to my surprise, they even cleaned up the driveway and sidewalks before leaving.


R. S., Sulphur Springs

It is a pleasure to work with a company that promises service
We just wanted to tell you how pleased we are with the landscaping job that Tracy Smith and his crew did at our home this week. It is a pleasure to work with a company that promises service at a certain time and promply delivers on schedule. Tracy called us last week with a tentative work schedule and followed it with a call to alert us of the exact time of arrival. He and his crew arrived and promply began work with little lost activity. Thanks for a job well done!!

M. and D. S., Marshall

Pettys Sprinkler recently installed
Petty Sprinkler recently installed our sprinkler system and landscaping and I would like to tell you that it was a pleasant experience from start to finish. I thought the odds were against having so many efficient people in one company. All your people knew what they were doing. The estimator, the installers, and masonry people - all did a great job. The entire job was done with the know-how and care I would have given had I been able to do it myself. Thank you for a professional and positive experience for our lawn landscaping and sprinkler installation.

R. M., Tyler

With Pettys, we were very impressed
I just wanted to let you know that the way your guys handled themselves on the job was very professional. We have used others in your industry before and were not satisfied. With Pettys, we were very impressed from start to finish. Thank you for a job well done!

A. S., Nacogdoches

The completed job improved the appearance
Thanks for an excellent job on my yard. I was impressed with the workers - the young men worked hard all through the heat with only several breaks. The completed job improved the appearance of my yard 100% and I would recommend Pettys service to everyone!

S.K. E., Gilmer

My experience with Pettys warranty follow up has been excellent.
Gentlemen,

Please accept this letter as verification that Pettys Irrigation and Landscape Company has worked on projects that I have designed and assisted through the construction phase of the projects. Pettys has demonstrated that they can competently handle projects of all magnitudes of sizes and scope of services. It has been my experience that Pettys uses a very high quality of plants and materials in the installation of landscape site development. Pettys has been the landscape and irrigation contractor on two of the new Tyler ISD elementary schools. They have installed plant material that are of the high quality that Tyler ISD and I demanded be installed at the new schools.

Pettys experience and quality of irrigation systems is well known throughout the East Texas area. It is always better to have one contractor for both the Landscape Development and the Landscape Irrigation system. This helps eliminate any conflicts that may arise between two contractors during construction and the warranty period of the project. Whenever any questions or situations have come to my attention, Pettys has always shown the desire and ability to address and correct any problems in a reasonable time frame.

My experience with Pettys warranty follow up has been excellent. Whenever there have been warranty items, Pettys has addressed the situations without hesitation or complaint. Pettys Irrigation and Landscape Company project performance in the installation of landscape site development and irrigation systems has, in my estimation, always been one of striving to maintain high professional standards.

If you have any questions please do not hesitate to contact my office.

Sincerely,

David C. Scarborough, ASLA
Landscape Architect






They are a credit to your company.
Just a note to tell you that your crew which repaired and serviced my sprinkler system did a magnificant job. They were polite, answered all my questions, and willingly performed all the tasks I asked them to do. They are a credit to your company.

H. E., Longview

Pettys Irrigation & Landscape is a class act.
Imperial Construction wants to thank you for your quick response time to service calls, the readiness of your field and office staff to help keep things rolling in the field, and your overall business ethic. Tyler Junior College, along with my superiors at Imperial Construction, has often commented on the professionalism that your company maintains. I know this will not be the last time that we call on you for your expertise. Pettys Irrigation & Landscape is a class act. Once again, thank you very much.

Imperial Construction

Your company did great.
Rick,

Thanks for your help in completing the T.J. Austin Project. Your company did great. We look forward to working with y'all on future projects.

Tim Rutledge, RPR Construction, Tyler, TX

You are a fine company...
Your men did a SUPER job in my yard. They were very knowledgeable and very polite. I was told the heads they replaced were good for five years. You are a fine company doing great work. I really appreciate this.

E. R., Longview

...everyone I have dealt with in your company has been very professional and helpful.
Please pass along a huge thank you to the gentlemen who came down and fixed our light package. He was very courteous and helpful. It is nice to know that everyone I have dealt with in your company has been very professional and helpful. Once again, thanks for getting this taken care of and tell the gentlemen thanks as well.

TCH, Crockett

I have nothing, but praise...
I wanted to let you know that I have seen your crew working in Rockwall. I have nothing but praise to offer your guys. They are usually the last people to leave. The whole project looks wonderful!

V. S., Rockwall

Thanks again for a superb job.
Judy is totally happy with her new patio, plants and removal of the two palm trees and groundcover. I am enjoying the sprinkler system and waiting for the grass to fill in. Thanks again for a superb job.

C. and J. B., Brownsboro

I have to report that this system has performed perfectly...
Back in May of this year your firm installed a system at my residence to help relieve the drainage problems I had been experiencing in my backyard for a number of years. I have to report that this system has performed perfectly without fail through numerous heavy spring and summer rains and most recently during our experience with Tropical Storm Ike. After all the problems I had experienced over the years caused by heavy rain run-offs, I must admit that I was skeptical that the system recommended by Petty’s would perform as you said. But it did, and has ever since installation. I appreciate the work Petty’s provided and will certainly recommend your company and expertise to my friends.

W. G., Tyler

Your staff went above and beyond the expectations
"We just wanted to write you a little letter of praise for the wonderful employees you have on your staff, and the beautiful work they do."

"When we decided to have a large amount of landscaping and an irrigation system done around
our home in Mineola, we had several estimates given. Mr. M. being very determined and hard to please, decided to use Petty's even though your bid was not the cheapest one we received."

"While the work was being done and after it was completed your staff went above and beyond the expectations we had for your company. We are both very pleased with the extra money we spent, the finished product and customer service we received."




Mr. and Mrs M., Mineola

Thank you for the very professional job
Thank you for the very professional job and all the wonderful training you provided on our new Palestine Campus.

Paul, UT, Palestine

Exceeded our expectations!
We have had many workers at the property we have owned. Petty's crew left our property all picked up and they really exceeded our expectations! Thanks! - Mrs. E., Tyler



I will definitely recommend your company to all of my friends...
Just a note to let you know how satisfied I am with the work performed on my lawn sprinkler system today by Sean Craig and crew (Manuel and Juan). Not only did they install, repair, do whatever was necessary to accomplish the job and clean up afterwards but they were also courteous and considerate of our property and pets. In this day and time it is indeed a pleasure to do business with such a capable crew. I will definitely recommend your company to all of my friends and neighbors that are in future need of irrigation and landscaping assistance.

Sincerely, Mrs R. B., Cross J Ranch

Kudos!
Everyone involved with the project should be commended. They exceeded our expectations in every way. Antonio and his crew were very good at what they did. Kudos to Tracy for his part in making things happen. Couldn't be happier with the whole crew.
Thank you,

S. & B. V., Arp, TX

Houston Co. Lake
My wife and I recently had your company improve and expand the irrigation system at our home on Houston County Lake and want to tell you how very impressed we were with the total job. Your entire staff we dealt with, Cindy, Tracy, and the installation crew were all excellent and you can be very proud of how well they all represent your company and exhibit a professional manner in their work. Again, many thanks and you can be sure we will recommend Pettys Irrigation to all our friends and neighbors.
9/14/11

G. & K. M., Crockett

Knowledge and skill
Jason, Abrahan and Naul, were so nice and clearly show knowledge and skill in horticulture landscaping.

Dr. R. J. T., Tyler, TX

A great job!
Antonio & his crew did a great job! These guys put the "work" in hard workers.

G.C. Jacksonville, TX

Nancy was wonderful
Nancy was wonderful, kept us informed, checked on the workers, made sure the job was done well.

N.V., Tyler, Texas

Glad
I am glad I used Petty's

D.M., Longview, Tx

Excellent
EXCELLENT WORK

W. D., Tyler

5 PLUS!! (scale of 1 to 5)
TRACY SMITH & CREW THE BEST!! GREAT CUSTOMER SERVICE! WILL USE PETTY'S EVERY TIME!

D. & S. H., Longview

True Craftsman!
Beautiful Job! Great Crew! True Craftsman!

M.D., Tyler, TX

My dream is now a reality...
Jason,

Thank you so much for bringing to reality the dream I had in my heart for this backyard.
It's now our favorite place to be. We feel good every time we go out there- and finally, I don't have to worry when it rains! :)
Thank you for all your effort. You've been a pleasure to work with.

Sincerely,


J.P., Flint

Jason,
Just wanted to let you know how pleased we are with the plants and the layout of them. The flowerbed looks so much better, and we never would have been able to come up with that selection. Once the hastas fill out they will be even prettier. Thanks again,

C. and J. H., Tyler, Texas

Rob and Staff
I just wanted to drop you a quick note to let you know how much we have enjoyed your staff as they have worked at Chandler Elementary! Not only is the work they have done beautiful but it was done with care and professionalism. Rob has been an absolute delight. He has been kind, friendly, patient and accomodating. Then there was a sweet lady that worked the entire day on our Crepe Myrtles, cleaning each leaf with a rag with such care, we know they will flourish!

Thanks for such a great experience with your staff!



Jenny Bien, Receptionist, Chandler Elementary

Very Attentive
Jason and his crew were very attentive to all of our needs. Thank you so much. We will be calling you again.

J.I., Tyler, Texas

Amazing!
Jason Hanna and crew were amazing!

S.J., Overton, Texas

Michael Terry did a GREAT job!
Very pleased with ideas and end result - Michael Terry did a GREAT job!

C.W., Whitehouse

Love my landscaping
Love my landscaping! Would recommend your company to friends.

B.B., Tyler

Just Wanted to Let You Know...
One of your crews (Jose and Jose) just came by today for a scheduled sprinkler system repair at my home. Not only did they arrive just a few minutes earlier than the indicated time (which is a GOOD thing), but they quickly diagnosed, fixed the problem, and checked out my system, all within 30 minutes. Their promptness and efficiency meant I got to return to the office for the afternoon, which was a great help. In addition, I enjoyed visiting with them as they completed their work.

I just wanted to let you know that I really appreciated their efficiency and professionalism. I will definitely be calling Petty's again as the need arises.

Thanks!

K. W.

It has been a pleasure
It has been a pleasure to work with your Designer and Crew! I will highly recommend other business to you!

Thanks!

C. H.

Nursery Specials

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Pettys Sprinkler recently installed

Petty Sprinkler recently installed our sprinkler s ...more

R. M., Tyler

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